Skip to content
Virtual DJ

Virtual DJ

www.virtualdj.com
What is your customer experience with Virtual DJ?

Virtual DJ Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Virtual DJ has a 2.3 star rating from 35 customer reviews, with 11% likely to recommend; consumers are mostly dissatisfied and the rating distribution is 62% unfavorable and 21% positive.

Key Takeaways for Future Customers

  • Expect common account and license issues and check support options before purchasing, as seen in many Virtual DJ reviews.
  • Be prepared for billing and subscription complexity and confirm refund and cancellation policies for your membership choice.

Negative Feedback / Risk Areas

  • Frequent Virtual DJ customer complaints cite poor customer service and long delays reaching a human agent.
  • Repeated reports of billing errors, double charges, failed refunds, and trouble changing payment methods.
  • Licensing, activation and software reliability problems impacted live events for multiple users.

Positive Feedback

Users say the program is great and accessible, and reviewers highlight privacy and data security as valued features despite concerns about price level.

View full overview ›

Media from reviews

Virtual DJ - Activation
Virtual DJ - Incorrect emailVirtual DJ - Can't log into soundcloudVirtual DJ - Licencia no puedo entrarVirtual DJ - My virtualdj account has been blockedVirtual DJ - My system keeps shutting down after 10 minutes I paid my bill please can you...Virtual DJ - I've been charged for something i didn't pay for
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
license payment problem program issues subscription money phone video issue
Filter review
Sort by
Mickey H Qzy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, North Carolina

I not Pissed I just want to know how to work my Virtual dj account

I'm not an upset customer,...I just need someone to walk me through the setup. I'd really appreciate

Pros:
  • It works
Cons:
  • I just want someone to walk me through
View full review
EDDIS B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

Having a problem changing my monthly payment method. I lost the card paying this subscription so I'm attempting to change the payment method.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not happy, I've been a loyal subscriber since 2015 without any real issues. I would appreciate someone to follow up with me thank you.

Preferred solution: I would like to attach my bank debit card as a payment method but, I was instructed to contact Virtual dj here.

View full review
Ric W Aly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vero Beach, Florida

My dj software not responding when I’m opening the app up for the second time

AI Highlights
  • - Software not responding on the second startup.
  • - Other steps were tried; they did not fix it.
  • - Drivers are up to date; laptop is five years old.

My software was not responding on the second startup when I'm opening it for the second time on my Windows 11 Pro Acer Nitro 5. I tried other steps to fix the issue, but they didn't work. I believe my drivers are up to date; I have had that laptop for 5 years.

View full review
Anthony R Tey
map-marker Waterbury, Connecticut

You canceled my call

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Canceled my call. I need this subscription to be canceled. I'm trying online and can't seem to figure this out.

Loss:
$500
Pros:
  • Cool site
Cons:
  • Cant seem to cancel even after it expire

Preferred solution: Full refund

View full review
Jose R Xmn

Activation

AI Highlights
  • - Cannot use the virtual machine on two PCs.
  • - There are problems on one PC; I want to use the other and am unsure about extra charges.
Virtual DJ - Activation

I have two PCs I want to use with the virtual machine, but it lets me do it. I have problems with one of my PCs.

I would like to use the other. I don't know if I have to pay more or why it doesn't let me do it.

Preferred solution: Unlock to be available to use at two pc

View full review
Alton K Dls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need my virtual working

I paid and it's not registered, and I paid and I'm not satisfied. I need virtual working, and I need to play at my event.

Loss:
$20

Preferred solution: Full refund

View full review
Christopher M Yqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

To buy

AI Highlights
  • - I tried to cancel the subscription several times.
  • - I was charged for the last eight months.
  • - I cannot reach anyone to discuss cancellation.

No, I called and tried to cancel the subscription on numerous occasions. I've been charged for the last eight months when I shouldn't have been.

I need to cancel this. I've tried to reach out. There's no way I can actually talk to someone.

I need this canceled. I'm being charged, and it's not right.

Loss:
$400
Pros:
  • No pros at all
Cons:
  • You can never speak with anyone at a company or in support

Preferred solution: Full refund

User's recommendation: Never usevirtual DJ software. You will never ever be able to speak with anyone no support either.

View full review
David W Ecj
map-marker Jackson, Mississippi

Problems with the software

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My virtual DJ software won't connect with the server. I have followed all instructions on the boards and even done a clean install of Windows. I'm frustrated beyond belief.

Loss:
$50
Pros:
  • When it works it does the job
Cons:
  • No support

Preferred solution: Full refund

User's recommendation: Don’t recommend Virtual Dj….. Support is lacking

View full review
Thomas H Piq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

You *** took an unauthorized payment and I want my money back. I dont want to use your program.

Loss:
$20
Cons:
  • Suck

Preferred solution: Full refund

User's recommendation: I will tell everybody do not use your company

View full review
Lewis W Swx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

License issues

AI Highlights
  • - Virtual DJ quit near the end of the event.
  • - I had to restart the computer and reload to resolve the issue, taking 5-7 minutes.

I was Djing an Event and near the last hour, Virtual DJ just quit on me. I had to stop the party about 5-7minutes to restart the computer and reload in order for the program to resolved itself. So embarrassing!!!.

Pros:
  • I want my status back
Cons:
  • Taking my money and short changing me

Preferred solution: When I first started I paid a One time fee about 14 years ago. No hassle , Everything Perfectly Works. Now you guys are charging me monthly and it doesn't make any sense.

User's recommendation: Shaky

View full review
Courtney G Ixf

Asking for refund of a purchase that was made yesterday

The item purchase cannot be used with the machine intended. Moreover, an error was made in buying video instead of audio, and as such, I am requesting a refund.

Loss:
$50
Cons:
  • Difficult to install or reach

Preferred solution: Full refund

View full review
Terry F Eci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cancel the karaoke account for 1999 two weeks ago. Why is it still trying to be taken out of my account?

Virtual DJ is still trying to take $19.99 out of my account that I canceled two weeks ago. I believe that's the karaoke account that I do not want.

View full review
Anonymous

I brought a controller been using it for a month now they want me to pay

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Why say virtual Dj is free and its not I brought a controller it work for a month and now it wont let me use my controller its saying got to buy virtual d j

View full review
Jamillah Edt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Having a problem getting the home Plus setup

AI Highlights
  • - Purchased Home Plus for $99; still not working after a week.
  • - Seeking chat help and a real solution or refund for a first-time buyer.

I downloaded the Home Plus package for $99 it's been a week and so it seems I still can't get it going I've asked for help through a chat .As a first time buyer I feel there should be someone for the issues, thanking about a refund if no help is available to help get me started.Ican only do so much thru the day after work. Please help me resolve the issues I'm stuck with.

View full review
Jackquline Crc

Porque no puedo comprar el virtual dj

He estado tratando de comprar el programs de virtual dj y no puedo , cual es la razon???...???.???...???.???.???...???...???

View full review
Jackquline Crc

Porque no puedo comprar el virtual dj

???...???...???...???...???...???...???...???...???...???...???...???...???no puedo comprar el programs de virtual dj

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article